Privacy Policy

Stratus Ceilings (“we,” “us,” or “our”) operates the website www.stratusceilings.com (the “Site”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, request a quote, subscribe to our newsletter, contact us, or otherwise interact with us.

By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Site.

  1. Information We Collect

We collect several types of information from and about users of our Site:

Personal Information

You may provide this when you fill out contact forms, request a product quote, subscribe to our newsletter, create an account (if applicable), or correspond with us:

  • Name
  • Email address
  • Phone number
  • Mailing or shipping address
  • Company name and job title (common for B2B inquiries in the ceilings/architectural industry)
  • Any other information you voluntarily provide (e.g., project details in a quote request)

Usage and Technical Data (Automatically Collected)

When you visit the Site, our servers and third-party tools automatically collect:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Referring website and pages visited
  • Date and time of visit
  • Clickstream data and interactions with the Site

Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar technologies to enhance your experience, analyze Site usage, remember preferences, and serve relevant content or ads. You can manage cookie preferences through your browser settings or our cookie consent tool (if implemented). For more details, see our [Cookie Policy] (or include a section below).

Payment Information (if applicable in the future)

If we enable online purchases, we collect payment details only as needed to process transactions. We do not store full credit card information; payments are handled by secure third-party processors (e.g., [Stripe, PayPal, etc.]).

  1. How We Use Your Information

We use the collected information for the following purposes:

  • To respond to your inquiries, provide quotes, and fulfill service requests (e.g., ceiling product information or project consultations).
  • To send administrative information, such as updates about your quote or order.
  • To improve our Site, products, and services through analytics and user feedback.
  • To personalize your experience and deliver relevant content or marketing communications (with your consent where required).
  • To detect, prevent, and address technical issues, fraud, or abuse.
  • To comply with legal obligations or protect our rights.
  1. How We Share Your Information

We do not sell your personal information. We may share it in these limited circumstances:

  • With service providers (e.g., hosting providers, email marketing platforms like Mailchimp, analytics tools like Google Analytics, or CRM systems) who assist us and are contractually obligated to protect your data.
  • With professional advisors (lawyers, accountants) when necessary.
  • In connection with a business transfer (e.g., merger, acquisition, or sale of assets).
  • To comply with law, court orders, or government requests, or to enforce our rights and policies.
  • With your consent or at your direction.
  1. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, to comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, we securely delete or anonymize it.

  1. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

  1. Your Rights and Choices

Depending on your location, you may have rights regarding your personal data, such as:

  • Accessing, correcting, or deleting your information.
  • Opting out of marketing communications (unsubscribe link in every email).
  • Managing cookie preferences.

To exercise these rights, contact us using the details below. Residents of certain states (e.g., California) may have additional rights under applicable privacy laws—we will respond in accordance with those laws.

New York residents: We strive to ensure all statements about data collection and tracking on our Site are accurate and not misleading, in line with consumer protection expectations.

  1. Children’s Privacy

Our Site is not intended for children under 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children. If we become aware that we have collected such data, we will take steps to delete it.

  1. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

  1. International Users

If you access the Site from outside the United States, your information may be transferred to and processed in the U.S. (or other countries where our service providers operate). By using the Site, you consent to this transfer.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the “Last Updated” date. We encourage you to review this page periodically.

  1. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Stratus Ceilings

Stratus Ceilings LLC

91 Wright Avenue Staten Island NY 10303

Email: Sales@Stratusceilings.com

Phone: 212-965-4359